Who is Mounir Nasraou?
Mounir Nasraou is a Moroccan-born French entrepreneur and the founder and CEO of Webhelp, a leading global provider of customer experience and business process outsourcing services.
Born in Casablanca, Morocco, Nasraou moved to France in 1988 to pursue his studies. He graduated from the prestigious cole Polytechnique and began his career as a consultant at McKinsey & Company.
In 2000, Nasraou founded Webhelp with the aim of providing high-quality customer service outsourcing services to businesses. The company has since grown to become one of the largest providers of customer experience services in the world, with over 50,000 employees in 50 countries.
Nasraou is a recognized expert in the customer experience industry and has been a keynote speaker at numerous conferences and events. He is also a member of the board of directors of several companies, including Publicis Groupe and Capgemini.
Key Aspects of Mounir Nasraou
Entrepreneurship
Nasraou is a successful entrepreneur who has built a global business from scratch. He is a visionary leader who has been able to identify and capitalize on new opportunities in the customer experience industry.
Customer Experience
Nasraou is a passionate advocate for customer experience. He believes that businesses should focus on providing their customers with the best possible experience at every touchpoint.
Innovation
Nasraou is a strong believer in innovation. He is constantly looking for new ways to improve the customer experience and make Webhelp a more efficient and effective provider of services.
Social Responsibility
Nasraou is committed to social responsibility. He believes that businesses should give back to the communities in which they operate. Webhelp has a number of social responsibility initiatives, including a program to provide employment opportunities for people with disabilities.
Awards and Recognition
Nasraou has received numerous awards and recognition for his work in the customer experience industry. In 2018, he was named one of the "50 Most Influential People in Customer Service" by Customer Management IQ.
FAQs on Mounir Nasraou
This section provides answers to frequently asked questions about Mounir Nasraou, a Moroccan-born French entrepreneur and the founder and CEO of Webhelp, a leading global provider of customer experience and business process outsourcing services.
Question 1: What is Mounir Nasraou's background?
Mounir Nasraou was born in Casablanca, Morocco, and moved to France in 1988 to pursue his studies. He graduated from the prestigious cole Polytechnique and began his career as a consultant at McKinsey & Company.
Question 2: What is Webhelp?
Webhelp is a leading global provider of customer experience and business process outsourcing services. The company was founded by Mounir Nasraou in 2000 and has since grown to become one of the largest providers of customer experience services in the world, with over 50,000 employees in 50 countries.
Summary: Mounir Nasraou is a successful entrepreneur and business leader who has made a significant contribution to the customer experience industry. Webhelp, the company he founded, is a leading global provider of customer experience and business process outsourcing services.
Conclusion
Mounir Nasraou is a successful entrepreneur and business leader who has made a significant contribution to the customer experience industry. Webhelp, the company he founded, is a leading global provider of customer experience and business process outsourcing services.
Nasraou's commitment to customer experience, innovation, and social responsibility has made Webhelp a trusted partner for businesses around the world. The company's continued growth and success is a testament to Nasraou's vision and leadership.
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